"It's not necessarily your boss telling you to do yoga, but yourself thinking that if you don't do yoga, if you don't do these networking events, you might not be as good as you would like at your job."
The wellness class ends.
Everyone rolls up their mats, checks their phones, and heads back to their desks. Productivity restored. Focus recharged. Another tool in the productivity arsenal.
But what happens when yoga stops being about you and starts being about your quarterly targets?
Dr. Adèle Gruen has spent years immersed in coworking spaces, observing how community activities evolve into business development opportunities.
Her research reveals something uncomfortable: the very things that should restore us—yoga, networking events, communal meals—are being weaponised for work.
As Junior Professor at Université Paris Dauphine-PSL, Adèle's 2021 paper "Customer Work Practices and the Productive Third Place" mapped how coffee shops became work accelerators.
Her latest research on "Consumptive Work in Coworking" exposes how coworking spaces turn everything—from baking classes to meditation—into productivity tools.
It isn't about corporate wellness programmes imposed from above. It's about the pressure we put on ourselves to turn every moment into a work opportunity. Adèle calls it "neo-normative alienation"—when you become your productivity overseer.
Currently researching urban foraging ("I like weird stuff and I like people who do unexpected things"), Adèle embeds herself in the communities she studies. She attends workshops, learns skills, and spends hours understanding how people work and live.
This conversation reveals the collision between two worlds: the traditional third place, which built community through leisure, and the emerging "productive third place," where everything becomes work.
For coworking operators, it's a mirror.
For community builders, it serves as a warning.
For anyone who has ever felt guilty for not networking at a yoga class, it's validation.
Timeline Highlights
[01:29] The research curiosity that drives everything: "I like weird stuff and I like people who do unexpected things"
[06:26] Why academic literature got third places wrong: "We didn't buy this discourse that people who worked in cafés were only silencing it"
[09:52] The birth of "customer-workers": "We played around with cost worker or work customer... how do you do when there is no word to describe what you're seeing?"
[12:56] Professional identity performance: "They advertise themselves as working in that space... they benefit from the imaginaries of that coworking space brand"
[15:28] Bernie's realisation about the productivity machine: "It feels like you go to work, you go through the door, and you never have to leave"
[17:57] The self-imposed pressure trap: "It's not necessarily your boss telling you to do yoga, but yourself thinking that if you don't do yoga... you might not be as good"
[18:49] The burnout solution that creates more burnout: "The solution was to propose more meditation and wellness within the space. It's a never-ending circle"
[20:10] community as marketplace: "Community enables them to sell better... the bigger the coworking space, the bigger the community, the more it resembles a market"
[22:14] The proximity economy: "70% of people in coworking spaces said their business came from the people sitting near them"
[24:46] work as lifestyle aspiration: "At least your work is more fun and you're not stuck behind a desk"
[26:19] The exclusion problem: "A lot of people cannot engage in after-work networking events, especially if they involve alcohol"
[27:16] What's next: "Part-time consultant, part-time farmer... people who work differently in the new ways of working"
The Customer-Worker Revolution
The coffee shop wars began with a simple observation that academics had overlooked entirely.
"We didn't buy this discourse that was saying basically that people who worked in cafés were only silencing it and being very detrimental to the cafés," Adèle explains. The research establishment viewed these laptop warriors as parasites destroying the social fabric of third places.
But something more complex was happening. Ray Oldenburg's "third place"—spaces dedicated to socialising between home and work—was evolving. Customer-workers weren't just exploiting coffee shops; they were transforming them into "productive third places" that actively cater to work whilst maintaining social energy.
The language gap reveals the shift: "We played around with cost worker or work customer... how do you do when there is no word to describe what you're seeing in your data?"
When you need to invent words, you know something fundamental is changing.
The Professional Identity Marketplace
Here's where coworking spaces become something more sophisticated than laptop squatting.
"They advertise themselves as working in that space, and some of the coworking spaces have a very powerful brand," Adèle notes. "Independent workers benefit from the imaginaries of that coworking space brand that trickles down to their own business."
Bernie recognises this immediately: "I know people that have said they work in some of those places... they will go, 'Oh, we're in the same office as X company' or 'Yes, we're in the same building as the BBC.'"
This isn't proximity bragging—it's strategic identity construction. Coworking spaces serve as platforms for professional legitimacy, particularly for independent workers who lack traditional institutional credentials.
The brand association works both ways. Members gain credibility from prestigious coworking brands, whilst spaces cultivate reputations that attract high-value members. It's an upward spiral of perceived status.
But it creates exclusions based on who can afford premium spaces and who understands how to leverage brand associations for business development.
The Consumptive Work Trap
Bernie's realisation cuts to the heart of the transformation: "It feels like you go to work, you go through the door, and you never have to leave. There's this industrial productivity machine going on."
This is "consumptive work"—the strategic use of consumption activities for work purposes. Yoga classes become focus sessions. Baking workshops become networking events. Communal meals become business development opportunities.
"When they do yoga, it's also about finding productivity and focus. When you attend a baking class, it's also for networking, business development," Adèle explains. "What we are showing is that when you take work into these leisure activities or wellness activities, it becomes work, and then you're not doing it for its own sake."
The psychology is insidious. It's not corporate mandates forcing you to network over cocktails. It's the pressure you put on yourself.
"It's not necessarily your boss telling you to do yoga, but yourself thinking that if you don't do yoga, if you don't do these networking events, you might not be as good as you would like at your job."
This is "neo-normative alienation"—when you become your productivity overseer.
The Burnout Feedback Loop
The solution to burnout in coworking spaces reveals the depth of the problem.
"Some of the coworking managers were very much aware of the burnout situation," Adèle observes. "But the solution was to propose more meditation and wellness within the space. It's a never-ending circle."
More wellness becomes more work. More community pressure becomes more pressure. The very things meant to restore us become another performance metric.
When consumption becomes strategic, it ceases to be restorative. When community becomes commerce, it ceases to be a community.
Community as Market
The bigger the space, the more transactional it becomes.
"Community enables them to sell better," Adèle explains. "The bigger the coworking space, the bigger the community, the more it resembles a market, a market for work."
Bernie shares the statistics that prove it: "70% of people in coworking spaces said their business came from the people sitting near them, and it was proximity. I'd be on the phone, I'd be like, 'Oh, yes, you need a videographer?' And, Adèle, yeah, because you're there and I know you, you get the job."
The platforms amplify this effect. Digital tools enable members to "scan and find someone very quickly," creating what one developer called a "business enablement platform."
But size changes everything. Smaller spaces foster more authentic community, though with fewer business outcomes. Larger spaces become more efficient markets but lose genuine connection.
The Lifestyle Deception
Something deeper lurks beneath these work transformations.
"Our respondents also expect work to be more like leisure," Adèle observes. "There is a sense of, I know I'm doing that, but at least it's part of this lifestyle aspiration that work is becoming a lifestyle in a way. Fluid."
Bernie connects this to his own experience: "No one makes me work 9-to-5 somewhere. I always tell people to do calls on WhatsApp because I can walk and talk, and I walk around the park here doing calls, and it's just way nicer."
The fluidity feels empowering until you realise the boundaries have dissolved entirely. Work expands to fill every space and activity. Leisure becomes strategic. Community becomes commerce.
The promise is freedom. The reality is total absorption.
The Inclusion Crisis
The most damaging aspect isn't burnout—it's exclusion.
"A lot of people cannot engage in after-work networking events, especially if they involve alcohol," Adèle notes. "People who are parents, particularly mothers... those who cannot go in crazy work hours or who are in a bit of a more rigid work contract."
Bernie recognises this pattern: "For some reason in 2025, men have to stay out and women have to go home, which I don't agree with, but it's odd how that is a thing."
The alcohol issue compounds the problem: "I don't drink... I would rather go for a delicious coffee than sit in a pub."
When community-building relies on after-hours events, consumption activities, and lifestyle alignment, it systematically excludes individuals based on their family responsibilities, religious practices, health conditions, and economic constraints.
The spaces that claim to be most inclusive—offering everything from yoga to cocktail classes—often create the most sophisticated exclusions.
What This Means for Coworking Operators
Adèle's research offers a crucial takeaway for space operators: "It's important to discuss how you make these events accessible to all of the workers within the coworking space, especially those who cannot go in crazy work hours or who are in a bit of a more rigid work contract."
The solution isn't to eliminate community activities or wellness programmes. It's to acknowledge that they're becoming work and design accordingly.
Some activities need to remain purely social, purely human, purely about connection without an agenda. At times, in specific settings, and during certain conversations, it's necessary to resist the urge to be productive.
The future belongs to spaces that can hold complexity—productive and social, individual and collective, professional and human.
Beyond Coworking: Where the Research Goes Next
Adèle's curiosity doesn't stop at coworking spaces.
Currently researching urban foraging, she's also investigating "people who work from home in the service industry": "If you're a hairdresser and you turn your house into a hair salon, but you have to manage your kids and your clients at the same time."
Another project examines "part-time consultant, part-time farmer" combinations—people choosing "pluri-activity that involves farming."
"I keep on looking at people who work differently in the new ways of working, but I try to make the move towards a bit more of the ecological transition within that and sustainability."
The through-line is clear: Adèle studies people who work differently, who refuse conventional boundaries, who create new ways of organising life and labour.
Her work reveals that the future of work isn't just about flexibility or productivity—it's about fundamental questions of how we want to live, what we value, and how we structure society around human flourishing rather than economic efficiency.
🔗 Links & Resources
Adèle Gruen's Work
"Customer Work Practices and the Productive Third Place" (Journal of Service Research, 2021)
"Consumptive Work in Coworking: Using Consumption Strategically for Work" (Journal of Consumer Research, 2025)
Adèle’s Google Scholar Profile: Complete research publications and citations
Adèle on LinkedIn
Research Community
Research Group for Collaborative Spaces (RGCS): Academic network studying new ways of working
Bernie's Projects
AI for Coworking Quiz: Free assessment tool for coworking spaces
London Coworking Assembly: Regular community events and networking
Unreasonable Connection: Monthly online gatherings for coworking operators
Bernie's LinkedIn: Connect directly
Industry Events & Resources
European Freelancers Week: September networking and education
Workspace Design Show London: February trade show and conference
Coworking LinkedIn Group: 8,000+ member community
🧠 One More Thing
Coworking brings communities together, helping people find and share their voices.
Each episode of the Coworking Values Podcast explores Accessibility, Community, Openness, Collaboration, and Sustainability—values that shape the spaces where we gather, work, and grow.
If this resonates with you, rate, follow, and share the podcast. Your support helps others discover how coworking enriches lives, builds careers, and strengthens communities.
Community is the key 🔑
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